Reviews
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Henry just may be a G.O.A.T. :-)
I have complimented this complex before on Yelp, but I want everyone to know about the outstanding maintenance here. Both ... Henry and Luis are amazing -- efficient, professional, friendly, knowledgeable, and helpful in every way. Today I want to emphasize how Henry, the head of maintenance, showed how much he cares about the residents. I guess it is to be expected that he knows how to fix EVERYTHING, but what is in a man's heart it isn't apparent on a resume. Recently, my A/C quit working at night. I left a message on the after-hour line and he called within a few minutes. He told me something to do that might make it reset and I did so. He let me know that he was absolutely willing to drive back here and set up a window unit for me but I told him that the reset worked. He assured me to let him know if it stopped and he would be right here. He checked on me first thing in the morning to be sure all was fine. There is a difference between a cold feeling of knowing something will eventually get fixed (my old apt.) and warm feeling (like a virtual hug) knowing he CARES about the people he is helping. I feel like he treats us the same as he treats his own mother. That is special... so I had to let you know. Read More about Henry just may be a G.O.A.T. :-)By: HOLLEE
Source: Property SiteNew tenant
I have only been here a few weeks but the atmosphere is very pleasant. People are very friendly. The workers in the leasing ... office are great. First time I moved anywhere, and it was totally clean and fresh, no damages to report. Read More about New tenantBy: Patricia Thomas Verified Resident
Source: Property SiteReview
We love living at Park Grove.By: Daniel Brabham Verified Resident
Fantastic Staff
I just want to brag about our management staff but especially maintenance. I try not to call unless I really need help. Well ... this morning the AC just wasn't cooperating. I called the office to let them know and within 20 minutes Henry was here and he knew exactly what the problem was before he even started. He was in and out in 8 minutes and had my apartment cooling normally. I love the many years of experience Henry has & his expert knowledge is appreciated. Luis is fantastic as well. Like I mentioned, I try not to call for maintenance & do handle small tasks myself, but I am blessed to have the wonderful staff here when I do need them. Read More about Fantastic StaffBy: Vicky Sheets Verified Resident
Source: Property SiteHome
Wonderful place to call Home !!By: Fiammette Garcia Verified Resident
Source: Property SiteGreat place to call home.
Villas Of Park Grove is blessed with the best management team ever. They always have time and concern for residents. Nicole ... Moeller, Dinora Gonzales, Henry Griffin and Luis Velasquez are the most loving, caring professionals. Nicole Moeller is always open, honest and fair when discussing any issue. As the manager Nicole is a perfect bridge between management and the residents. Dinora Gonzales answers many calls a day with her cheerful calm knowledgeable demeanor. Every maintenance request I have submitted has been complete timely and is quality work. If is a major repair they check back the next day to make sure your are satisfied and there are no additional issues. Henry Griffin is without a doubt, the best maintenance man in Katy. Henry and Luis Velasquez make a great team and are always professional and polite. Read More about Great place to call home.By: Diane Browning Verified Resident
Source: Property SiteWonderful Place to live
I am on my 10 year lease. Everyone is so friendly. The staff is so kind and very accommodating to my needs. I love to live ... here. Read More about Wonderful Place to liveBy: Anonymous Verified Resident
Source: Property SiteOverall Rating
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